Privacy Policy

1. Introduction Pepitos Waao ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, visit our website, or place an order at our food truck.

2. Information We Collect We may collect personal information that you voluntarily provide to us, including:

Personal Data: Name, phone number, and email address.

Transaction Data: Order details and purchase history.

3. How We Use Your Information We use your information to:

Process and fulfill your food orders.

Send order status notifications (e.g., "Order Received," "Ready for Pickup").

Send promotional offers and weekly specials (only if you have opted-in).

Improve our customer service and menu offerings.

4. Information Sharing and Mobile Privacy (IMPORTANT) We do not sell, rent, or trade your personal information to third parties.

No Mobile Information Sharing: Notwithstanding anything else in this policy, text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. The privacy of your mobile data is our priority.

5. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights You may request to access, correct, or delete your personal information by contacting us. To stop receiving marketing SMS, you can simply reply STOP to any message.

7. Contact Us If you have questions about this policy, please contact us at: Pepitos Waao 1715 Delaford Dr Carrollton, TX 75007 Email: [email protected]

Cookies and Tracking: We use cookies to improve your experience on our site. By using our services, you consent to our use of cookies.

SMS Consent: By providing your phone number, you explicitly consent to receive SMS messages from Pepitos Waao. This consent is not a condition of purchase.

TERMS AND CONDITIONS

1. Acceptance of Terms By accessing our website, placing an order, or subscribing to our notification services, you agree to be bound by these Terms and Conditions.

2. Age Restriction (Important) You must be at least 18 years of age to use this service or subscribe to our mobile messaging program. By using this service, you warrant that you are at least 18 years old.

3. Mobile Messaging Terms (SMS/MMS) By providing your phone number and explicitly opting in via our website forms or QR codes, you consent to receive recurring automated marketing and informational text messages (e.g., order updates, cart reminders, and weekly specials) from Pepitos Waao at the mobile number provided.

Consent: Consent is not a condition of any purchase.

Frequency: Message frequency will vary based on your order activity and our promotional calendar.

Fees: Message and data rates may apply depending on your mobile carrier plan.

Carriers: Carriers are not liable for delayed or undelivered messages.

4. Cancellation and Help (Opt-Out)

To Cancel: You can opt out of receiving SMS messages at any time by replying STOP to any message we send. You will receive a final confirmation message, and then no further messages will be sent.

For Help: Reply HELP for assistance. You can also contact our support team at [email protected] or +1 972 940-4113

5. Privacy Your submission of personal information is governed by our Privacy Policy. We do not share your mobile opt-in data with third parties for their marketing purposes. You can view our Privacy Policy here: https://pepitoswaao.com/privacy

6. Order and Refund Policy All food and beverage sales are final once the order is prepared. If there is an issue with your order, please present your receipt at the serving window immediately for resolution.

7. Limitation of Liability Pepitos Waao shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

8. Governing Law These terms are governed by the laws of the State of Texas.

9. Contact Information Pepitos Waao 1715 Delaford Dr Carrollton, TX 75007 United States